Frequently Asked Questions (FAQs)

INSURANCE & PRICING

At Respect My Beautiful Counseling & Consulting, we believe that you should be able to grow and change in a safe environment. At the core, counseling can be a vulnerable experience. That’s why we fiercely protect our client’s confidentiality and goals for growth as far as the guidelines provided by HIPPA and Privacy Laws allow. The core value of ours is confidentiality and doing what’s in the best interest of our clients.
Here are a few facts that you should know about health insurance:

Reason #1: It’s Not Confidential
Insurance companies require us to use an Electronic Medical Records system if we take insurance. Last year alone, the Department of Health and Human Services recorded 24,000 HIPAA violations. Over time we disclose information to a 3rd party insurance or technology company, there is increased risk to your information being out there. As well, if you or your child eventually needs a federal background check, wants to be a pilot, or a variety of other reasons, a diagnosis can be disclosed through your insurance company. We want you to feel safe to open up in your therapy sessions knowing that what you say in the office will stay between you and your therapist.

Reason #2: You Have to Be Diagnosed
In order to have insurance cover counseling, we have to diagnose you. Even if it’s not appropriate, there has to be a diagnosis. For example, if a couple comes in for counseling, for it to be covered, one person has to have a label. Similar to reason one, we don’t think you should have a mental health diagnosis on your permanent medical record. To us, everyone should have access to counseling. We can all use a little help! We want you to get help without having to have a diagnosis!

Reason #3: They Decide Your Treatment
Insurance companies decide treatment. They determine the number of sessions and the frequency. We believe this should be you and your therapist’s choice. Sometimes you need shorter sessions or longer ones. Maybe you need them 2x per week or once per month. When an insurance company is involved, they decide payment. Our clients enjoy the freedom to choose what is best along with their therapist. When a client calls needing an emergency extra appointment even though they’ve already been in that week, we can make an appointment without worrying if insurance will cover it. If you need 60-minute appointments instead of the standard 45 minutes, you talk to your therapist and make it work. If someone’s participating in Prolonged Exposure for PTSD, we can follow the evidence-based practice of offering you a 90-minute session.

At Respect My Beautiful Counseling and Consultant Group, you and your counselor base your treatment on what you need-not what someone sitting in an office in another state feels like you should need. We’re able to make any adjustments to your treatment quickly if something in your life change. For instance, if you are coming for anxiety but suddenly lose a family member we can adjust our work to focus on the grief. We want you to get the best quality of counseling treatment!

Can I use my insurance benefits?
Yes, we currently accept United Healthcare Only.

We are happy to provide you with a Superbill to submit to your insurance if your plan includes reimbursement for Out of Network counseling services. A Superbill is essentially a receipt stating how much you were charged and what you’ve paid for therapy but it has some extra information that the Insurance will want such as your therapist’s license information, our address, and the “CPT code” that tells the insurance what type of service you received. We do not know if your insurance company will reimburse you or not. If you would like to use your insurance benefits, we strongly recommend you call your insurance company directly prior to your first appointment to ask about your out of network benefits for mental health services.

Payment
We accept cash, Paypal, and all major credit cards as forms of payment. Payment is expected at the time of service.

Cancellation Policy
If you are unable to attend a session, please make sure you cancel at least 48 hours beforehand. You will be charged $100 for the session if you cancel within less than 48 hour’s notice. All no-show appointments will be charged $100 as well.

We understand that life happens and there are times when you simply cannot make an appointment. However, a cancelled appointment hurts three people: you, your therapist, and another client who could have potentially used your time slot. When a session is cancelled without much notice, we are unable to fill this time slot by offering it to another client.

Questions
Please contact us with any additional questions you may have. We look forward to hearing from you!